THINKPASS · EDULOOCK

Delete your ThinkPass account

You can request deletion of your parent account and your family’s information.

1. On each child’s phone, turn off ThinkPass Accessibility access and uninstall ThinkPass. This removes saved information on that device, including when it is offline.
2. Sign in and open Your account.
3. Read the deletion details, confirm your choice, and enter your parent password.

What is deleted

Your parent sign-in, child profiles, learning settings, paired-device records, and learning progress are removed from our active services. Deletion cannot be undone.

Removing the app alone does not delete your account. See our privacy policy for information about stored data and backups.

Need help or cannot sign in?

Email kzedevelopments@gmail.com from the email address used for your parent account. Tell us you want to delete your ThinkPass account. We will verify the request before removing your information. Do not send your password or your children’s personal details.